Control & response
Inspection & rapid response
Response teams that verify alarms, attend incidents and support site personnel quickly.
How the service is delivered
Response duties are defined with the client: what triggers attendance, who is notified, expected timings and how the event is recorded. The control room verifies the alert, dispatches the nearest resource and follows the incident through to closure.
Key capabilities
- Alarm verification and attendance
- Escalation to client contacts
- Incident recording and follow-up
- Support to on-site teams
Relevant operating environments
- Multi-site portfolios
- Unmanned premises
- Out-of-hours operations
Request this service for your site
Tell us the location, operating hours and what needs protecting, and we will prepare a manpower and supervision proposal.